Privacy Policy for Black Sheep Sawdust
Last updated: 11/29/2025
This Privacy Policy explains how Black Sheep Sawdust (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our Big Cartel store (the “Site”). By using our Site, you agree to the practices described in this policy.
1. Information We Collect
Personal Information You Provide
When you make a purchase or attempt to make a purchase through the Site, we may collect:
- Your name
- Billing and shipping address
- Email address
- Payment information (processed securely through our payment processors; we do not store full card details)
- Order information (items purchased, order total, etc.)
Automatically-Collected Information
When you visit our Site, certain information is automatically collected, such as:
- IP address
- Browser type
- Device details
- Pages viewed and referring websites
This helps us understand visitor behavior and improve the shopping experience.
2. How We Use Your Information
We use your information to:
- Fulfill and process your orders
- Communicate with you about your purchase or customer support requests
- Improve and optimize our Site
- Screen for potential risk or fraud
- Send updates or promotional emails if you choose to subscribe
3. Sharing Your Information
We only share your information with trusted third parties necessary to operate our store, including:
- Big Cartel – store hosting
- Payment processors (e.g., Stripe, PayPal) – secure payment handling
- Shipping carriers – to deliver your handmade wood products
- Analytics tools – for improving site performance
We do not sell or rent your personal information to third parties.
We may also share information to comply with applicable laws or protect our rights.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your cart
- Improve site functionality
- Analyze how visitors interact with our store
You can disable cookies in your browser settings, but some features may not work as intended.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold
- Request corrections or updates
- Request deletion of your data
- Opt out of marketing communications
To request any of these actions, contact us at: [email protected]
6. Data Retention
We retain order information for our records unless and until you request that it be deleted.
7. Security
We take reasonable precautions to protect your information.
All payments are processed through secure, PCI-compliant payment processors.
However, no method of online transmission is completely secure.
8. Children’s Privacy
Our Site is not intended for children under 13.
We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy as needed to reflect changes in our practices or for legal reasons. The “Last updated” date will show the latest version.
10. Contact Us
For questions, privacy concerns, or data requests, please contact us at: [email protected]